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Returns & Exchanges
At Apteka, we want you to be completely satisfied with your fashion purchase. If a piece doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Apteka account and select the order you wish to return to generate a unique Return Authorization number.
- 2.Prepare the Package
Place the unworn items with original tags attached into the original shipping box or any secure packaging.
- 3.Attach the Label
Print the prepaid shipping label provided in your email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.